About

Last updated June 8, 2026

This Privacy Notice for Bedrock Systems LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://bedrocksystems.ai, or any website of ours that links to this Privacy Notice

• Engage with us in other related ways, including any sales, marketing, customer support, SMS messaging, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. If you opt in to receive SMS text messages from Bedrock Systems LLC, we may process your mobile phone number, SMS consent status, message preferences, opt-in records, opt-out records, and related messaging records. Learn more about personal information you disclose to us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties. No third-party data is used for our SMS messaging program.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, respond to inquiries, provide customer support, send SMS messages with your consent, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information? We may share information in specific situations described in this Privacy Notice and/or with service providers that help us operate our Services. We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected]. You may opt out of SMS messages at any time by replying STOP, or request assistance by replying HELP. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. SMS TEXT MESSAGING PRIVACY

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. DO WE MAKE UPDATES TO THIS NOTICE?

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, submit a website form or landing page form, request an estimate, request customer support, consent to receive communications from us, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we may collect includes the following:

• names

• phone numbers

• email addresses

• mailing addresses

• SMS consent status

• SMS opt-in records

• SMS opt-out records

• SMS message preferences

• customer inquiry details

• appointment or estimate request details

• communication records

Sensitive Information. We do not process sensitive information.

SMS and Mobile Information. If you provide your mobile phone number and consent to receive SMS messages from Bedrock Systems LLC, we may collect your mobile phone number, SMS opt-in status, SMS consent records, SMS opt-out records, message preferences, and related messaging history.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not usually reveal your specific identity, such as your name or contact information, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity in the Services, such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take, as well as device event information such as system activity, error reports, and hardware settings.

Device Data. We collect device data such as information about your computer, phone, tablet, or other device used to access the Services. Depending on the device used, this device data may include information such as your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We may collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device used to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location based on your IP address or device settings. You can opt out of allowing us to collect this information by refusing access to the information or disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, respond to inquiries, provide customer support, send SMS messages with your consent, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

• To respond to user inquiries and offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

• To send SMS text messages with your consent. We may process your phone number, SMS consent status, message preferences, opt-in records, opt-out records, and related communication records to send non-marketing messages such as lead follow-ups, estimate booking confirmations, appointment reminders, missed call text backs, and customer support responses.

• To send marketing communications with your consent. With your prior consent, we may send marketing messages such as special offers, vouchers, seasonal promotions, discounts, and service updates. You may opt out of SMS messages at any time by replying STOP or request assistance by replying HELP. Message frequency varies. Message and data rates may apply.

• To request feedback. We may process your information when necessary to request feedback and contact you about your use of our Services.

• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

• To comply with our legal obligations. We may process your information to comply with applicable laws, lawful requests, carrier requirements, industry standards, and legal processes.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with service providers that help us operate our Services. We do not share SMS opt-in data or consent with third parties for marketing or promotional purposes.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, or similar transaction involving all or a portion of our business.

Service Providers. We may share your information with vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These may include website hosting, analytics, customer service, communications, appointment scheduling, and similar support services.

Legal Obligations. We may share your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.

Protection of Rights. We may share your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation.

When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs, such as Google Maps API or Places API. Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. This data helps Google Maps provide directions and location-based services, but it is not always perfectly precise.

SMS and Mobile Information

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies, such as web beacons and pixels, to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We may also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, tailor advertisements to your interests, or measure the effectiveness of our marketing.

To the extent these online tracking technologies are deemed to be a "sale" or "sharing," including targeted advertising as defined under applicable U.S. state laws, you may opt out of these online tracking technologies by contacting us as described below under the section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

For clarity, any online tracking, analytics, advertising, or similar technologies described in this section do not include text messaging originator opt-in data or consent. We do not share SMS opt-in data, SMS consent records, or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include Google Analytics Demographics and Interests Reporting.

To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout.

You can opt out

SMS TEXT MESSAGING PRIVACY

If you provide your phone number and consent to receive SMS messages from Bedrock Systems LLC, we may use your phone number to send conversational, informational, transactional, and, where separately consented to, marketing text messages.

SMS messages may include lead follow-ups, estimate booking confirmations, appointment reminders, missed call text backs, customer support responses, special offers, vouchers, seasonal promotions, discounts, and service updates.

You may opt out of receiving SMS messages at any time by replying STOP. You may request assistance by replying HELP. Message frequency varies. Message and data rates may apply.

We use SMS information only to provide and manage our messaging program, respond to customer inquiries, provide customer support, maintain consent and opt-out records, and comply with applicable laws, carrier requirements, and industry standards.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise requiredby law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law, such as tax, accounting, legal, regulatory, carrier compliance, dispute resolution, or other legitimate business requirements.

We may retain SMS consent records, opt-in records, opt-out records, and related messaging records as needed to document compliance with applicable laws, carrier requirements, and industry standards.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If deletion or anonymization is not possible, such as because your personal information has been stored in backup archives, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should access the Services only within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell or share such personal information.

By using the Services, you represent that you are at least 18 years old.

If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state or region of residence, you may have rights that allow you greater access to and control over your personal information.

Depending on applicable law, you may have the right to:

• Request access to the personal information we collect about you

• Request correction of inaccurate or incomplete personal information

• Request deletion of your personal information

• Request restriction of or object to certain processing of your personal information

• Request a copy of your personal information in a portable format

• Opt out of targeted advertising, sale, or sharing of personal information where applicable

• Withdraw consent where we rely on consent to process your personal information

• Opt out of marketing communications

• Opt out of SMS messages by replying STOP

If you would like to exercise any of these rights, please contact us at [email protected].

Opting Out of Marketing and Promotional Communications

You can unsubscribe from our marketing and promotional communications at any time by following the unsubscribe instructions in the emails that we send, replying STOP to SMS messages, or contacting us using the details provided in this Privacy Notice.

You will then be removed from the applicable marketing lists. However, we may still communicate with you for non-marketing purposes, such as to respond to service requests, provide customer support, send transactional or service-related messages, or administer your account or requested services.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of certain U.S. states, you may have specific rights regarding access to and control over your personal information.

Depending on your state of residence and applicable law, you may have the right to:

• Know whether or not we are processing your personal information

• Access your personal information

• Correct inaccuracies in your personal information

• Request deletion of your personal information

• Obtain a copy of the personal information you previously shared with us

• Opt out of targeted advertising, the sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects

• Limit the use or disclosure of sensitive personal information, where applicable

• Appeal our decision if we decline to process your request

We do not sell personal information in the traditional sense of exchanging personal information for money.

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Submitting a Privacy Rights Request

You may submit a request by contacting us at [email protected].

We may need to verify your identity before processing your request. We will only use personal information provided in connection with a privacy rights request to verify your identity or authority to make the request.

Authorized Agents

Depending on applicable law, you may be able to designate an authorized agent to make a request on your behalf. We may require proof that the agent has been validly authorized to act on your behalf and may still require you to verify your identity directly with us.

Appeals

If we decline to take action regarding your request and applicable law allows you to appeal, you may appeal our decision by contacting us at [email protected] and stating that you are submitting a privacy rights appeal.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this Privacy Notice as necessary to stay compliant with relevant laws and to reflect changes to our practices.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice.

If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this Privacy Notice, you may contact us at:

Bedrock Systems LLC
990 North Enterprise Street
Orange, CA 92867
United States

Phone: (866)961-9993
Email: [email protected]
Website: https://bedrocksystems.ai

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your state or country of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccuracies, or deletion of your personal information.

You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, please contact us at [email protected].

To opt out of SMS messages, reply STOP to any SMS message from Bedrock Systems LLC. To request SMS assistance, reply HELP.

Terms & Conditions. Privacy Policy.